Reception and Introduction

The Municipal Council´s Office for Co-ordination and Reception of Refugees.
Address: Alnängsskolan, Wadköpingsvägen 15-19 Postal address: Box 32170, 701 35 Örebro

Please contact us if you have any enquiries by calling the telephone receptionist on 019-21 41 62. Fax 019-21 41 65/21 41 71
E-mail: mottagningochintroduktion@orebro.se

Manager/Refugee co-ordinator: Åsa Ekholm 
asa.ekholm@orebro.se 019-21 41 82

Opening hours at the Office for Immigrant Services:
Monday - Wednesday, 8.30am - 11.45am and 1pm - 4pm
Thursday 1pm - 4pm
Friday 8.30am - 11.45am and 1pm - 3pm

Introduction

Our job is to offer all refugees and immigrants who are new to Örebro and who have a residence permit and are registered in Örebro´s population register, an individual programme of introduction into Swedish society.
The aim is to learn Swedish, to create possibilities on the job market, to become independent and to participate in Swedish society.
Together with the newly arrived person, the introduction secretary and study and careers counsellor, set up an individual introduction plan for the future. This plan is based on previous schooling, life experience and other individual qualifications.

The aim is to conclude this introduction period within two years, although it can be extended,  keeping the individual´s own needs in mind. However, this period has a maximum time of 3.5 years. The introduction plan is followed up regularly during the introduction period and is supplemented according to the individual´s needs and conditions.

Manager/Refugee co-ordinator Åsa Ekholm 
asa.ekholm@orebro.se 019-21 41 82

The Immigrant Service

-is an open, multi-lingual and easily accessible service, which gives advice, support and information regarding migration and integration matters as well as Swedish society issues, to the municipality´s citizens.
-offers services in Arabic, Kurdish, Serbian/Croatian/Bosnian, Persian, Azari, Finish, as well as English and Swedish.
-gives advice and information about migration and immigrant issues.
-gives advice and support on questions of returning to your country of origin.
-is the municipality´s contact agency for loans for household equipment from  the Swedish National Board of Student Aid (CSN).
-gives advice and support when contacting Swedish and foreign authorities in general and individual cases.
-helps visitors to the service centre to independently find their way in Swedish society.
-informs, educates and builds public opinion regarding issues on refugees, migration and integration.

Reception telephone: 019-21 41 62